Call Us Today! (616) 301-7676 or (800) 968-2740

No Buyer’s Remorse: The most important tips when searching for VoIP phone solutions

As a business owner, you already know the importance of having a reliable and effective means of communication with your customers. Email and chat may work for most instances, but neither can totally replace telephones and the need for telecommunications – especially with prospective customers. So, you need the right VoIP phone solution for your company, and that means finding the right platform and implementer.  When attempting to decide...

Data Cabling 101: New Construction and IT Infrastructure

If you’re doing new construction, think about IT early. Don’t make it an afterthought. The backbone of your network is data cabling. High-speed connectivity is critical to daily business operations, and your building’s cabling infrastructure is something you should take seriously. But, when taking on a new build, the last thing on your mind is often the communications and IT systems – and it can be very difficult to grasp how exactly cabling...

Caught on Camera: What every business owner needs to know about video surveillance systems

Installing a video surveillance system can offer several benefits to small businesses including protection against internal and external threats, safety, monitoring workflows, and more. The purchase of a few reliable network cameras for your business or organization can yield a high return on investment. 

Security: Your data may be secure, but what about your information? Let’s talk about BYOD.

Controlling access to your company’s data should be part of every IT security and compliance plan. But it’s time to think beyond your data and to start considering the security of your overall information as well. This blog is the first in a series that identifies gaps in your information security and gives you tips on how to fix them.  We’re starting with a big and very common threat: bring your own device (BYOD).  BYOD policies and employee...

Case Study: RE/MAX United

How managed voice and Internet across multiple buildings helped RE/MAX United avoid tech debt   The Client RE/MAX is a real estate franchisor with locations all over the globe and more than 135,000 agents. The network of offices are franchisee-owned and operated. RE/MAX United has two offices that serve West Michigan in Rockford and Grand Rapids. These offices have a total of 6 employees and 45 real estate agents.

Case Study: Multiple Buildings, One Internet Provider

Here's How a Bridged Wireless Connection Solved Bandwidth Management Issues for this Small Business   The Client The client is the owner of several businesses, all within close range of each other and located in rural Michigan, serving a small town. They needed a secure network between multiple buildings, which included a combined gas station, restaurant, and convenience store, a liquor store, a second, standalone restaurant, and a storage...

Get the 411 on Michigan's MLTS Law

If you are tasked with overseeing your organization’s Multi-line Telephone System (MLTS) you want to make sure that each phone works according to regulations if someone dials 911 from that phone. These regulations ensure that emergency personnel can easily know where the call originated so they can get there quickly to provide aid. In this post we will update you on Michigan’s E911 and ERL regulations included in the Multi-line Telephone...

Van Hydraulics – Case Study

  Rural Small Business Enjoys Benefits of Modern Tech Thanks to VanBelkum The Client Van Hydraulics is a regional hydraulic and pneumatic repair facility located in Conklin, MI. They have more than 200 years of experience repairing industrial and mobile hydraulic and pneumatic equipment, custom machine design and construction, specialty machining and fabrication, preventive maintenance programs, and customer service. The owner of...

The Network Maintenance Equation: How to Keep your Systems Running Smoothly

    Technology, especially when it’s something new, can be daunting. From technical jargon to unexplained acronyms, at times it can be downright frustrating to keep your systems running smoothly. We’ve all purchased something that seemed like it would function beautifully, but then for one reason or another, it would not connect to Wi-Fi, could not stay connected, and just did not work the way it should. Or perhaps that...

5 Capabilities Your Business Phone System Needs During a Pandemic

  Businesses have been flooded with calls lately as people try to reschedule appointments that were canceled during Michigan’s Executive Order(s). Now, more than ever, making sure you can speak with your customers consistently is vital. How can you make sure you respond to the needs of your customers if your business phone systems are not operating properly and your employees are all in different places?